In essence, though, we're talking about nothing more than the industrialization of IT infrastructure. If you're inside the IT business, it all can seem so complex. But if you're outside of IT, you might wonder "what's the big deal?".
Assuming that -- yes -- we can get our IT infrastructure to behave like other forms of modern infrastructure: telecommunications, power, water, transportation, etc. -- what lies beyond?
In my mind, the answer is pretty clear -- it's information governance.
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