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May 28, 2014


Abdul Jaludi

I first got into automation in the early 90's just after Citicorp took a large financial loss and we needed to cut at least $300 million from the IT budget. There's nothing like learning by fire.

We saved much more than that in the first year by working in a unified fashion to create a fully automated and streamlined enterprise.

The biggest mistake these days is when each department attempts to automate on their own without any interaction between each other. The result is a disparate set of tools all attempting to do the exact same thing.

The other mistake is when the front end process is automated, the part which takes the user request, while the back end is still manual. This ends up creating more work for everyone and costing more money rather than achieving a savings especially when the front end isn't implemented properly and creates confusion for the user.

Back then we had to develop our own automation tools, but with today's suite of automation products there is no reason why every IT shop shouldn't be fully automated

The comments to this entry are closed.

Chuck Hollis

  • Chuck Hollis
    SVP, Oracle Converged Infrastructure Systems

    Chuck now works for Oracle, and is now deeply embroiled in IT infrastructure.

    Previously, he was with VMware for 2 years, and EMC for 18 years before that, most of them great.

    He enjoys speaking to customer and industry audiences about a variety of technology topics, and -- of course -- enjoys blogging.

    Chuck lives in Vero Beach, FL with his wife and four dogs when he's not traveling. In his spare time, Chuck is working on his second career as an aging rock musician.

    Warning: do not ever buy him a drink when there is a piano nearby.

    Note: these are my personal views, and aren't reviewed or approved by my employer.
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