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December 09, 2009

Comments

Preston de Guise

Hi Chuck,

I have to ask - if EMC and Microsoft are so buddy-buddy, why is it taking an insanely long time for NetWorker to support Windows 2008 Service Pack 2? Currently the ETA for support is Q2, 2010. (Symantec by comparison is Q1, 2010).

The disappointing thing about this is that every OS vendor has very comprehensive developer programmes, yet the turnaround time it takes for backup vendors (EMC, Symantec, etc.) to support new releases is really quite poor.

Surely as such a strong partner of Microsoft, EMC would be not only part of developer programmes but would have all divisions able to access in-development OSes and patches so as to ensure compatibility is provided sooner?

Cheers,

Preston.

Chuck Hollis

Hi Preston

Sorry you're frustrated with all of us vendors.

But I bet you know already what I'm about to tell you. Some releases are small impacts to layered products, others are larger ones. Sometimes we all get useful code far in advance, other times we don't. We'd all like to have unlimited engineering budgets, but we don't.

We have more than a few engineers here at EMC that started out in enterprise IT environments. They're amazed about how much work goes into something as ostensibly pedestrian as support for a Windows Service Pack -- not only coding, but integration, testing, etc.

I know that's no excuse, and we all could do better.

Thanks for writing!

-- Chuck

Preston de Guise

Hi Chuck,

I realise in this case that Windows 2008 SP2 is ostensibly Windows 2009 under another name - i.e., there's been a lot of changes. I guess though I find it slightly incredulous that there isn't a closer working relationship. I understand there's only so much development that can be done against developer releases of the operating system, but it still seems like a long wait.

Regardless, don't want to (completely) hijack the thrust of your post. It's good to see all the other initiatives that are there - thanks for summarising them so succinctly.

Cheers,

Preston.

Paul P

Hehe,

Actually, its the other way around. Apparently the other storage vendor was awfully dissapointed that EMC crashed their media release, with your FAST announcement...

How rude of EMC.

BTW, Im glad we have EMC to show everyone how to be more balanced in regards to 'partner' media releases... The way you have been banging on about VCE and Acadia on your blog, I thought you would never get off the topic, and, ahem, be more balanced. :-)

Chuck Hollis

Hi Paul

We never intended to "crash" anyone else's release date. Our date had been picked far in advance, based on the product's GA date.

You're right, I have been talking a lot about VCE, Vblocks and Acadia. Two reasons for that -- one, I've been working on it for well over a year (I tend to talk about stuff I work on, naturually), and -- two, it *is* a really big deal to many people.

Thanks for writing!

-- Chuck

The comments to this entry are closed.

Chuck Hollis


  • Chuck Hollis
    SVP, Oracle Converged Infrastructure Systems
    @chuckhollis

    Chuck now works for Oracle, and is now deeply embroiled in IT infrastructure.

    Previously, he was with VMware for 2 years, and EMC for 18 years before that, most of them great.

    He enjoys speaking to customer and industry audiences about a variety of technology topics, and -- of course -- enjoys blogging.

    Chuck lives in Vero Beach, FL with his wife and four dogs when he's not traveling. In his spare time, Chuck is working on his second career as an aging rock musician.

    Warning: do not ever buy him a drink when there is a piano nearby.

    Note: these are my personal views, and aren't reviewed or approved by my employer.
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