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October 03, 2008

Comments

Rodrigo Flores

I agree with the general direction of moving to run a IT as business or Managed Service Provider. It's a tough journey and the service catalog is critical to the beginning of that journey.

One thing to understand is that the catalog has multiple views, of which the "shopping list" is one. The others are the business portfolio (including financial) and the operational views.

The comments to this entry are closed.

Chuck Hollis


  • Chuck Hollis
    SVP, Oracle Converged Infrastructure Systems
    @chuckhollis

    Chuck now works for Oracle, and is now deeply embroiled in IT infrastructure.

    Previously, he was with VMware for 2 years, and EMC for 18 years before that, most of them great.

    He enjoys speaking to customer and industry audiences about a variety of technology topics, and -- of course -- enjoys blogging.

    Chuck lives in Vero Beach, FL with his wife and four dogs when he's not traveling. In his spare time, Chuck is working on his second career as an aging rock musician.

    Warning: do not ever buy him a drink when there is a piano nearby.

    Note: these are my personal views, and aren't reviewed or approved by my employer.
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