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July 19, 2007



Great topic Chuck. I've seen the way it works for my daughter and her friends. I used to think it was going to be a creep-fest with lurking weirdos, but its defintely not that. Social networking in a business or professional context could be very valuable as a way to gain confidence in one's opinions or concencus among a group of peers. I'd like to see what you are thinking.

Julie Gibson

Hi Chuck,
I am one of the people who looks after the Customer Support Forums which you discovered a few months ago. I also have a little wiki on the aspac web server, but its a very early style one and only a few of us make use of it.

I love that you've brought up this Social media topic, but it seems weird that its on this external blog and not internal. I don't know where to go with all my
ever growing concepts concerning this stuff. My words for it is knowledge networking (I work out of the Knowledge Centered Support team so its reasonable to have that sort of focus) All these new forms of web interactions could do so much to increase the way people withing EMC communicate, but we're depending on the people with some inbuilt interest having some access to tools. i could only put up a wiki because of the local happenstance here in North Ryde (Sydney Australia) - a lab, a helpful server admin person, a server already set up to be used locally with linux.

Working with the forums has made me a bit too aware of how far we will have to travel in bringing the broader EMC population along this path. there is an ever growing demand for EMC internal forums but a complete lack of understanding of how to make them work. That means rather a lot of empty shells.

I've been looking at ways to help but I only do the forums support as a part of my job as a technical writer for the knowledgebase. We need some concerted effort in this direction.

Would you like to join the forums steering committee? (That's just a bit of aussie humour)

Thanks for being there and being aware.


Julie Gibson

I just noticed your final question -

Would you be interested in a blog recounting the evolution of social media strategy at EMC -- even if you don't work for EMC?


I'd be very be interested in HAVING a social media strategy, whether by evolution or revolution is fine with me.

Julie Gibson

Games and/or Secondlife (some dispute about whether this is a game or not)

In the spirit of team building across the miles I came up with the idea of running some games (Chess to start with so it wasn't too worrying) But I've essentially been told that This will not be allowed. Any comment?

The way I see it is that we encourage the off social event like playing football, but that requires everyone being in the same place at the same time. Many people at EMC play games out of hours why not have a few online events within teams to encourage a little more contact?

I'll go away now Chuck!


YES !!!!
Chuck, I always check for your blog (Ok, I'm not using RSS ... yet!) Your topics are insightful and give me further ideas for refinement. Social Media is an interesting area, especially if you look at it from the psychological sense as well as evolution of technology.

Best Wishes on the new blog.


Would love your commentary on http://wordofpie.wordpress.com/2007/07/20/ecm-standards-saml-and-the-dfc/

Chuck Hollis

Hi James:

Went and saw it; found it very interesting, but I don't think I have enough domain-specific context to comment one way or another. I suppose it goes on my ever-growing list of "cool discussions to go learn about". Thanks!

The comments to this entry are closed.

Chuck Hollis

  • Chuck Hollis
    SVP, Oracle Converged Infrastructure Systems

    Chuck now works for Oracle, and is now deeply embroiled in IT infrastructure.

    Previously, he was with VMware for 2 years, and EMC for 18 years before that, most of them great.

    He enjoys speaking to customer and industry audiences about a variety of technology topics, and -- of course -- enjoys blogging.

    Chuck lives in Vero Beach, FL with his wife and four dogs when he's not traveling. In his spare time, Chuck is working on his second career as an aging rock musician.

    Warning: do not ever buy him a drink when there is a piano nearby.

    Note: these are my personal views, and aren't reviewed or approved by my employer.
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