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January 25, 2007


Nigel Poulton

Hi Chuck,

Its one of the things that rears its ugly head every now and again in the storage world...... keeping it a closed community and making it hard to get the information you want. Id like to have an account and be able to browse the EMC user forums but Im closed out because Im not associated with a customer company. A tad annoying in my opinion.

I frequently use the HDS and HP storage forums and like the openness of them. Both allow you to easily browse as an anonymous user and of course you have to join before you can contribute. On the HP forums you can link you user account in with support contracts etc for extra benefits etc if you so choose.

I know some of the big iron vendors have a hard time changing and opening up, but Im sure if a supposedly shy and reclusive Japerican company can start to open up then surely EMC can too.

Id personally be impressed if EMC relaxed their forum membership requirements and made it easier to access.


Chuck Hollis

You make an obvious point. There is a huge community that is neither customer nor partner who would benefit from participating in the forums, and we would all benefit from their participation.

I've teed this up at a pretty high level for people to go work on. The issue isn't so much policy, it's getting the mechanics to work right.

Thanks for the valuable suggestion, Nigel. I'll keep you (and everyone else) updated.

The comments to this entry are closed.

Chuck Hollis

  • Chuck Hollis
    SVP, Oracle Converged Infrastructure Systems

    Chuck now works for Oracle, and is now deeply embroiled in IT infrastructure.

    Previously, he was with VMware for 2 years, and EMC for 18 years before that, most of them great.

    He enjoys speaking to customer and industry audiences about a variety of technology topics, and -- of course -- enjoys blogging.

    Chuck lives in Vero Beach, FL with his wife and four dogs when he's not traveling. In his spare time, Chuck is working on his second career as an aging rock musician.

    Warning: do not ever buy him a drink when there is a piano nearby.

    Note: these are my personal views, and aren't reviewed or approved by my employer.
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