Life is full of learning experiences, and we had one yesterday.
A minor patch to our environment exposed underlying database corruption, which resulted in our internal social platform being unavailable for almost a full business day.
The backups? They were corrupt as well.
Thanks to the exceptional effort of everyone involved, nothing significant was really lost.
Sure, there are lessons to be learned on proper support practices for important applications (and our social platform is now one of those), but there are other lessons to be learned as well.
Continue reading "When Your Corporate Social Platform Becomes Mission Critical" »