It looks like most decent-sized enterprise IT organizations have either begun their transformation to an IT-as-a-service model, or are well along their path. Maybe it’s sampling bias on my part, but it’s rare these days to meet an IT team who isn’t doing at least something with the concepts.
At some point along the way, the quintessential subject of automation emerges as a Really Important Topic. And — sad to say — there is no “automation pill”.
A few weeks ago, I was asked to share my perspective on the different “cloud automation” packages that are out there. As a VMware employee, I would have been quite justified in singing the praises of vCAC, and dissing all alternatives.
But I didn’t take the easy bait.
Instead, we got into a great discussion around the desirability of having an “automation philosophy” that could help IT leaders guide their choices and approach.