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August 23, 2010

Comments

AZ

Chuck,
Very good post. Is the video of the discussion available? Throughout a number of your posts you make a point in the ongoing fundamental shift in the IT model – I agree with the premise. But at the same time – the implications of the new IT model are: new and broader skillset with an all-encompassing insight into ever changing dynamics of delivery and consumption of IT services.

For years companies invested into formal operational models whether it be storage management, client-server, security, etc., – and some are arguably in the final “polishing” stages in the maturity cycle. Is the message here – if it works it’s obsolete? In the effort to embrace the new operational model (with aligned skillset) we’re not talking about another coat of fresh paint, it’s more like a demo job, with new drywall and then a new coat of paint – how do you break the news to the homeowner?

AZ

Chuck Hollis

Hi AZ

I understand your point -- how do you break the news to an established organization that their fundamental model will most likely need to be re-worked in the near future?

My first instinct would be to use organizational change management techniques, and paint the transition as a journey, not an event. Your "demolition job" analogy wouldn't hold in that case.

The second instinct would be to paint the potential upside for the participants: learn new things, work more efficiently, make more money, improve your career skills, etc.

The third instinct would be to define two "zones" in IT -- one where the legacy rules and processes are used, and one where the newer ones are being used. Over time, shrink the former and expand the latter.

This probably deserves more discussion, but that would be my quick answer.

-- Chuck

Mohan Rangarajan

Chuck,
Enjoyed reading your post. You make a great point about Horizontal vs Vertical Practices. Horizon Practice leaders can lead the charge to ge t an organization thinking along new lines (using the approaches you suggest. Vertical Practice leaders typically pick it up from Horizontal Practice leaders and provide specific industry expertise to help the organization implement the change and close the deal. Of course, the skill-sets for these two practices may be quite varied and so are the approaches adopted.

Regards,

Mohan

The comments to this entry are closed.

Chuck Hollis


  • Chuck Hollis
    SVP, Oracle Converged Infrastructure Systems
    @chuckhollis

    Chuck now works for Oracle, and is now deeply embroiled in IT infrastructure.

    Previously, he was with VMware for 2 years, and EMC for 18 years before that, most of them great.

    He enjoys speaking to customer and industry audiences about a variety of technology topics, and -- of course -- enjoys blogging.

    Chuck lives in Vero Beach, FL with his wife and four dogs when he's not traveling. In his spare time, Chuck is working on his second career as an aging rock musician.

    Warning: do not ever buy him a drink when there is a piano nearby.

    Note: these are my personal views, and aren't reviewed or approved by my employer.
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